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Trumbull News Detail

Microsoft tweaks Windows 8, blamed for PC slump

Posted Jun. 29, 2013

Microsoft tweaks Windows 8, blamed for PC slump

By Ryan Nakashima
Associated Press

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The Microsoft Corp. logo, left, is seen on an exterior wall of a new Microsoft store inside the Prudential Center mall, in Boston. Microsoft will use its annual developers conference to release a preview of Windows 8.1, a free update that promises to address some of the gripes people have with the latest version of the companys flagship operating system. (AP Photo/Steven Senne)

SAN FRANCISCO: Microsoft has released a preview version of an update to Windows 8, aiming to address some of the gripes people have with the company’s flagship operating system.

CEO Steve Ballmer acknowledged that the company pushed hard to get people to adopt a radical new tile-based “Modern” user interface in Windows 8. Microsoft is now backpedaling, making it easier to reach and use the older “desktop” interface.

“Let’s make it easier to start applications the way we’re used to,” Ballmer told an audience of software developers. “What we will show you today is a refined blend of our Desktop experience and our Modern experience.”

Microsoft made the preview of Windows 8.1 available for free as a download.

Windows 8.1 will allow people to boot up in Desktop mode. There, they’ll find a button that resembles the old Start button. It won’t take users to the old Start menu, but to the new “Modern” Windows 8 start screen. Still, the re-introduction of the familiar button may make it easier for longtime Windows users to get accustomed to the changes. A common complaint about Windows 8 is that it hides features and functions, and replaces buttons with gestures and invisible click zones that have to be memorized.

Other new features of Windows 8.1 include more options to use multiple apps. People will be able to determine how much of the screen each app takes while showing up to four different programs, rather than just two. The update will also offer more integrated search results, showing users previews of websites, apps and documents that are on the device, all at once.

Microsoft also touted a broadening array of applications specifically written for Windows 8, among them one from Facebook.

Frank Gillett, an analyst with research firm Forrester, said that with 8.1, Microsoft is doing a better job of uniting the Desktop and Modern screens, but the changes don’t run deep.

“They smoothed off some rough edges, but they don’t fundamentally change the experience of having two experiences within one operating system,” he said.

The preview version of Windows 8.1 is meant for Microsoft’s partners and other technology developers, but anyone can download it. The release comes exactly eight months after desktops, laptops and tablets with Windows 8 went on sale. The version of the Windows 8.1 update meant for the general public will come later in the year, though the company hasn’t announced a specific date.

Julie Larson-Green, the head of Microsoft’s Windows division, said the update, rapid by Microsoft standards, “shows how much more responsive our engineering has become.”

Many of the new features have been shown already. The conference gave Microsoft developers a chance to learn more about the new system and try it out. It also gave the company a chance to explain some of the reasoning behind the update and sell developers on Microsoft’s ambitions to regain relevance lost to Apple’s iPad and various devices running Google’s Android software.

Windows 8, released Oct. 26, was meant to be Microsoft’s answer to changing customer behaviors and the rise of tablet computers. The operating system emphasizes touch controls over the mouse and the keyboard, which had been the main way people have interacted with their personal computers since the 1980s.

Microsoft and PC makers had been looking to Windows 8 to revive sales of personal computers, but some people have been put off by the radical makeover. Research firm IDC said the operating system actually slowed down the market. Although Microsoft says it has sold more than 100 million Windows 8 licenses so far, IDC said worldwide shipments of personal computers fell 14 percent in the first three months of this year, the worst since tracking began in 1994.

Windows 8 was also supposed to make Microsoft more competitive in the growing market for tablet computers. But Windows tablets had less than a 4 percent market share in the first quarter, compared with 57 percent for Android and 40 percent for Apple’s iPad.

One big problem is the fact that Windows 8 doesn’t work well on smaller screens, making Windows tablets less competitive with cheaper tablets such as Apple’s iPad Mini, Google’s Nexus 7 and Amazon’s Kindle Fire HD. Microsoft built Windows 8 primarily to run on tablets with 10-inch to 12-inch screens, and it is trying to address that shortcoming in Windows 8.1.

It’s crucial that Microsoft sets things right with Windows 8.1 because the outlook for the PC market keeps getting gloomier. IDC now expects PC shipments to fall by nearly 8 percent this year, worse than its previous forecast of a 1 percent dip. IDC also anticipates tablets will outsell laptop computers for the first time this year.

Microsoft is addressing that shift by banking its future on touch controls. Its strategy calls for having just one operating system work on both tablets and traditional computers. That allows popular Windows programs such as Office to work well on tablets, too. But in making Windows easy for touch screens, mouse and keyboard commands are more complex to use and figure out.

Apple and Google, on the other hand, believe people use those machines differently and have opted to keep their operating systems separate. Apple, for instance, believes that it can be tiresome to have to constantly move your arm to touch a desktop or laptop screen. That’s not a problem with tablets because you’re already holding it.

As for the growing interest in smaller, cheaper tablets, Microsoft has said the company is working with other manufacturers to make some. At the conference, it didn’t confirm reports that it is making its own.